Your questions answered

Welcome to our frequently asked questions section. Here you will find answers to common queries about our custom-made wigs, the ordering process, and what makes Grace and Strands the perfect choice for your wig needs.

Common questions about our wigs

At Grace and Strands, we pride ourselves on creating beautiful, custom-made wigs that bring joy and confidence to our clients. We understand you might have questions, so we have compiled some of the most common ones to help you. If you don't find what you are looking for here, please feel free to contact us directly.

How long does it take to create a custom wig?

The timeframe for creating a custom wig varies depending on the complexity of the design and our current order volume. Typically, it can take 10 to 15 working days  from the confirmation of your order. We will provide a more precise estimate when you place your order.

How much does a custom wig cost?
The price of a custom wig depends on several factors, including the type of hair, length, density, and specific customisation requests. We offer a range of options to suit different budgets. Please contact us for a personalised quote, or browse our online shop for pricing details.

Do you need my head measurements?
Yes, for a truly custom and comfortable fit, we require your head measurements. We will guide you through the process of taking accurate measurements to ensure your wig fits perfectly. This is a crucial step in creating a wig tailored specifically for you.

How do I order a custom wig from Grace and Strands?

The process is simple and straightforward. You start by browsing our selection of wig styles. Once you have chosen your desired wig, you will need to send us your head measurements. We will then meticulously craft your wig, and once it's complete, we will send it directly you .

Our commitment to you

At Grace and Strands, our focus is squarely on your satisfaction. We believe that your happiness with our wigs is our greatest achievement. Every wig is crafted with care and precision, ensuring you receive a product that not only looks beautiful but also makes you feel confident and content. Your joy is our motivation, and we are dedicated to delivering an experience that exceeds your expectations.